Advanced Emotional Intelligence Skills for Business



Overview

Higher levels of Emotional Intelligence (EI) have been found to be very useful in business situations. Skills for realistic self-evaluation, balanced evaluation of others, and building self-confidence, have been found to lead to greater organisational success. These skills help us navigate the modern workplace, becoming more engaged, goal focussed and resilient.  

This course will equip you with key skills to examine your own perspectives, evaluate your own behaviour and that of others, deal more effectively with adverse situations, and become more strategic in achieving goals.  

This is a sister course to Effective Leadership through Emotional Intelligence. The courses complement each other and attendance on both courses give a fuller understanding of EI and its Business and Leadership advantage. 

Programme details

You should expect to find challenging material, as the course requires self-analysis and reflection. The aim of the course is to increase key skills in self-management, and identify and take the first steps in building better relationships. Some understanding of self-awareness is required, but this will be introduced in the first session. 

Key Themes 

  • Developing Emotionally Intelligent habits:  

    • Key skills to manage yourself, and evaluate and manage others’ behaviour. 
    • Introducing habits for better mental health (for you), and skills to evaluate and manage interpersonal relationships more effectively. 

  • Thinking skills and changing perspectives:  

    • Thinking about the perspectives we all use to frame our perceptions. 
    • Key skills in self-management, confidence, intent, self-esteem (and how to defend it). 
    • Introducing a framework to identify perspectives and become agile in moving between them. 

  • Dealing with Defences (case study).

  • Moving on with Emotional Intelligence:  

    • Emotional agility, meaning, purpose and staying on track through self-repair. 

By the end of the course you will: 

  • Be able to evaluate some of the things that you do, which may be barriers to success. 

  • Be introduced to some strategies which will lead to more resilience when emotionally challenged.

  • Identify perspectives which frame our thinking (and often inhibit success), and take the first steps in agility between these perspectives.

  • Have some understanding of defences people use, and how to overcome them.

  • Gain an increased emotional literacy; be able to identify behaviours which are emotionally challenging, with some learned strategies to overcome them. 

Dates, Times and Delivery 

The Advanced Emotional Intelligence Skills for Business course will be delivered face-to-face between 09:30 and 17:00 on Friday 28 March 2025.

Attending Your Course 

Further details will be emailed to you two weeks ahead of your course, this will include registration information and an overview of the course timetable.

Please get in touch if you have not received this information within five working days of the course start date. 

In the meantime, you may wish to plan your travel: Travel information

Certification

In order to be eligible for a certificate of attendance, you will need to attend the whole course. Participants who meet this criterion will be emailed after the end of the course with a link, and instructions on how to access their University of Oxford digital certificate.

The certificate will show your name, the course title and the dates of the course you attended. You will be able to download your certificate, as well as share it on social media if you choose to do so.

Fees

Description Costs
1. Standard course fee £595.00

Payment

Fees include course materials, tuition, refreshments and lunches. The price does not include accommodation.

All courses are VAT exempt.

Register immediately online 

Click the 'Book now' button on this webpage. Payment by credit or debit card is required.

Tutor

Dr Jane Pollock

Course Director

Independent Consultant and Researcher

Jane is a Chartered Psychologist, an Independent Consultant in Organisational Psychology, and a tutor and lecturer in Psychology and Statistics. She has a history of highly successful courses in both Psychology and Business streams, and takes a practical approach to a subject crucial to the success of people in organisations.

Application

If you would like to discuss your application or any part of the application process before applying, please click on the 'Ask a question' button at the top of this page.

Accommodation

Although not included in the course fee, accommodation may be available at our on-site Rewley House Residential Centre. All bedrooms are en suite and decorated to a high standard, and come with tea- and coffee-making facilities, free Wi-Fi access and Freeview TV. Guests can take advantage of the excellent dining facilities and common room bar, where they may relax and network with others on the programme.

To check prices, availability and to book rooms please visit the Rewley House Residential Centre website.

Terms & conditions for applicants and students

Information on financial support