Communicate effectively with technical people
Good communication is key to achieving high performance in the workplace.
Technical people need to communicate with multiple stakeholders using multiple communication methods.
Each method requires a set of skills to effectively translate the technical information into a language the stakeholder understands.
This course will cover how to excel in written and verbal communication. Surprisingly, even objective technical feedback can be interpreted with mixed emotions depending on the context of the message.
We will learn how to communicate with clarity and avoid the communication pitfalls that create disharmony and confusion. The course provides practical advice on business writing and verbal communication. A framework is provided to master this skill quickly.
Business communication is usually purpose-driven, and the test of effective communication is that the desired business results are achieved, with the key relationships still intact.
You will leave this course with the practical skills to communicate more effectively.
All delegates will receive a copy of the latest edition of "Help! I Need to Master Critical Conversations" by Trevor Manning (Trevor Manning Consultancy Pty Ltd; 1st edition, September 2018).
This course can be taken individually, or with Technical Team Leadership for a total discount fee of £1595.
Dates, Times and Delivery
The Technical Team Communication course will be face-to-face between 09:00 and 17:00 each day, on Thursday 27 and Friday 28 June 2024.
Attending Your Course
You will need to bring either a mobile phone, iPad, or laptop to the course.
Having one of these options will enable you to engage in interactive class exercises, such as Slido and Padlet, collaborative online tools.
Further details will be emailed to you two weeks ahead of your course, which will include registration information.
Please get in touch if you have not received this information within five working days of the course start date.
In the meantime, you may wish to plan your travel: Travel information