Communicate effectively with technical people
Good communication is key to achieving high performance in the workplace.
Technical people need to communicate with multiple stakeholders using multiple communication methods.
Each method requires a set of skills to effectively translate the technical information into a language the stakeholder understands.
This course will cover how to excel in written and verbal communication. Surprisingly, even objective technical feedback can be interpreted with mixed emotions depending on the context of the message.
We will learn how to communicate with clarity and avoid the communication pitfalls that create disharmony and confusion. The course provides practical advice on business writing and verbal communication. A framework is provided to master this skill quickly.
Business communication is usually purpose-driven, and the test of effective communication is that the desired business results are achieved, with the key relationships still intact.
You will leave this course with the practical skills to communicate more effectively.
Dates, Times and Delivery
The Technical Team Communication course will run over four days, in 3-hour sessions with a 15-minute break after 90 minutes.
These live video sessions will be held on Microsoft Teams at 9:30 – 12:30 (UK time) on:
- Monday 13 May
- Tuesday 14 May
- Wednesday 15 May, and
- Thursday 16 May 2024
A world clock, and time zone converter can be found here: https://bit.ly/3bSPu6D
This is a ‘virtual classroom’ course. To replicate the experience of a classroom, the sessions are ‘live’ and are not recorded.
Accessing Your Online Course
Details about accessing the private MS Teams course site will be emailed to you during the week prior to the course commencing.
Please get in touch if you have not received this information within three working days of the course start date.