Being able to enjoy our lives and our work is important. In our post-pandemic age, the focus on wellbeing at work is sharper, and we are beginning to consider the elements of workplaces which are problematic.
This course introduces delegates to the fundamentals of human performance in the workplace: motivation, personality, and interpersonal behaviour through culture. These are all elements where toxicity can creep in, where we might see toxic workloads, toxic cultures and toxic people.
We will look at how unmanageable workloads, those which are demanding and stressful, which eat into recreational time and sleep cycles, can be better managed. Suggestions for regaining optimal performance levels -good engagement for the long term, will be offered.
We will also consider the effects of toxic cultures (e.g. where individuals are singled out, where the environment is not psychologically safe, where equity is not guaranteed), and what can be done to improve the situation, or re-frame it such that the toxicity is mitigated.
The third kind of toxicity we see in workplaces comes from individuals, and it is these individuals who can do the most damage: capable of devious and careless behaviour which can destroy people, teams and ultimately, their organisations. We will explore the underpinnings and the outcomes of the behaviour from these toxic people, when often people find they lack a proper vocabulary to define what is happening to them, and unaffected co-workers seem unable or unwilling to recognize the problem.
This course takes a positive view of the potential sources of toxicity in our workplaces, opens the lid on otherwise unspoken toxic behaviour, and provides the terminology to recognize, identify and verbalize toxicity. Participants will learn about psychological tools and techniques to recognize and protect themselves, and be introduced to self-repair strategies to facilitate better mental health.