Managing Workplace Behaviour for Better Performance (online)


An Introduction to Workplace Psychology

This course will introduce you to some of the psychological elements of the workplace and demonstrate some of the methods and techniques to manage and improve workplace behaviour.

  • How do we, as humans, make the work system work?

  • Can we identify ways in which we can manage behaviour for better performance - or crucially, modify behaviours which inhibit success?

  • How can we work better together?
    In learning to identify differences, we can genuinely capitalise on diversity in the work force.

  • How should we better manage our workplaces for optimal performance?

Programme details

Working long hours, connectivity in a remote workforce, individual differences and sources of conflict are all pressure points for humans in an organisational system.

Through an understanding of key themes in workplace psychology, you will learn some techniques for dealing with these pressure points, and managing them effectively.

Key Themes

  • The human in the system: humans as the flexibility in the system and the consequences on physical and emotional health
  • Diversity: we are all different. How does that effect our workplace behaviour?
    You will examine workplace behaviours based on diversity, and identify sources of conflict and potential remedial strategies
  • Work space and performance: how does the workspace effect performance? What are advantages and disadvantages of remote working? Are there more advantages for certain sections of the workforce?

By the end of the course you will be able to:

  • Recognise some of the psychological factors which can make the difference between success and failure in the workplace

  • Evaluate potential pressure points in the work system (for you, or your organisation) and have some techniques to deal with them effectively

  • Identify the effects of the physical workspace on performance, including remote working

Dates, Times and Delivery

Sessions will be held over Microsoft Teams.

The course will be delivered in four sessions:

Three 1.5-hour workshops on 23, 24 and 26 April 2024 from 11:00-12:30 (UK time)

A 1 - 1.5 hour case study group activity on 25 April 2024 from 11:00-12:30 (UK time)

You may be grouped into a smaller team for this case study activity and analysis.

To support the online sessions, you should actively engage in offline activities, such as the introductory tasks. Please build in extra time around each online session to allow for technical issues.

A world clock, and time zone converter can be found here:

This is a ‘virtual classroom’ course. To replicate the experience of a classroom, the sessions are live and are not recorded.

No attendance at Oxford is required and you do not need to purchase any software.

Accessing Your Online Course

Details about accessing the private MS Teams course site will be emailed to you during the week prior to the course commencing.  

Please get in touch if you have not received this information within three working days of the course start date. 

Digital Certification

To complete the course, you will be required to attend and participate in all of the live sessions on the course in order to be considered for a certificate. Participants who complete the course will receive a link to download a University of Oxford digital certificate. Information on how to access this digital certificate will be emailed to you after the end of the course.

The certificate will show your name, the course title and the dates of the course you attended. You will also be able to download your certificate or share it on social media if you choose to do so.


Description Costs
Standard course fee £425.00


Fees include electronic copies of course materials.

All courses are VAT exempt.

Please note that places are subject to availability, with classes limited to 20 people.

Register immediately online 

Click the “book now” button on this webpage. Payment by credit or debit card is required.


Dr Jane Pollock

Course Director

Independent Consultant and Researcher

Jane is a Chartered Psychologist, an Independent Consultant in Organisational Psychology, and a tutor and lecturer in Psychology and Statistics. She has a history of highly successful courses in both Psychology and Business streams, and takes a practical approach to a subject crucial to the success of people in organisations.


If you would like to discuss your application or any part of the application process before applying, please click Contact Us at the top of this page.

IT requirements

This course is delivered online using Microsoft Teams. You will be required to follow and implement the instructions we send you to fully access Microsoft Teams on the University of Oxford's secure IT network.

To participate you must be familiar with using a computer for purposes such as sending email and searching the Internet. You will also need regular access to the Internet and a computer meeting our recommended minimum computer specification.
It is advised to use headphones with working speakers and microphone.