Why do so many complex Change programmes fail to achieve their promised benefits? Particularly so as there is no shortage of traditional, ‘linear’ Change Management methods?
The reason is that so many approaches fail to take into account true Complexity:
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Unintended consequences
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Evolving requirements and adapting targets
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Emergence of unknown-unknowns
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Adaptation and Reactance from people and organisations undergoing change
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Novel and complex problems that won’t respond to slow, linear change methods
In short, many approaches to change fail to integrate Systems Thinking.
Solution
Over the course of 12 sessions, you will learn to apply a tool-box of practical, pragmatic and usable tools that will enable you to manage complex change effectively.
The course shows how to first assess Change projects in terms of their complexity and then to apply tools and methods appropriately. The course takes the traditional concepts of Change including Communication and Persuasion and moves them up to a higher, Systems Thinking level.
Individual thinking styles and models of diverse cultural responses to Change are embedded in a framework of Complexity Theory and Systems Thinking.
Visiting Fellow